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1. Information We Collect
We collect both personal and non-personal information when you interact with our website and services. The types of information we may collect include:
Personal information, such as your name, contact information, billing and shipping address, and payment details.
Information related to your purchases and order history.
Information you provide when you contact our customer support.
Your IP address, browser type, and device information.
Cookies and similar tracking technologies.
2. How We Use Your Information
We use your information for the following purposes:
To process your orders and provide the products or services you request.
To communicate with you regarding your orders, updates, and promotions.
To improve our website and services, including personalization.
To prevent fraud, ensure the security of our website, and comply with legal obligations.
3. Information Sharing
We may share your personal information with third parties under the following circumstances:
Service Providers: We may share your information with trusted service providers who assist us in running our operations, such as payment processors, shipping companies, and marketing partners.
Legal Compliance: We may share your information when required to do so by law or to protect our rights, privacy, safety, or property.
Business Transactions: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze website traffic. You can adjust your browser settings to manage or disable cookies.
5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to access, update, correct, or delete your data. You can contact us at [your contact email] to exercise these rights or for any privacy-related inquiries.
6. Security
We take data security seriously and have implemented reasonable security measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee the absolute security of your data.
7. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date at the top of the policy will be updated accordingly.
8. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please get in touch with us at info@mounting-solution.com.
9. Return Policy
You may return any products within 14 days of receipt for a full refund, as long as they are in their original and unopened condition. To initiate a return, please get in touch with us at info@mounting-solution.com.
Please review our detailed Return Policy below:
- Products must be returned within 14 days of your receipt of the order to be eligible for a refund.
- Products must be returned in their original, unopened, and undamaged condition. We reserve the right to refuse returns for items that do not meet this criteria.
- Once we receive your return and inspect the product, we will issue a refund to your original payment method within [number of days] business days.
- Return shipping costs are your responsibility unless the return is due to our error or a defective product.
- Certain items, such as personalized or customized products, may not be eligible for return unless they are defective.
- To initiate a return or if you have any questions regarding our return policy, please contact us at info@mounting-solution.com.